FAQ

Do you sell gift cards? Yes! Gift cards can be purchased here. Gift cards are delivered digitally to the email of your choice. Denominations are $10, $25, $50, and $100 (AUD). Gift cards cannot be returned, exchanged, or refunded. Sales, promotions, discounts, and deals are not applicable for the purchase of gift cards. Gift cards cannot be used to purchase other gift cards.

What are your shipping options? We offer standard and express shipping within Australia. International shipping is also available. Shipping costs are calculated at checkout based on your location and order size.

How can I track my order? Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through our courier's website.

Do you offer international shipping? Yes, we offer international shipping. Please note that all international shipments are final, and any duties, taxes, or customs fees are the responsibility of the receiver.

Can I change or cancel my order? Once an order is placed, we cannot guarantee changes or cancellations. Please contact our customer service team at mail@tasteofthecaribbean.com.au as soon as possible if you need to make a modification.

How can I contact customer support? You can reach our customer support team via email at mail@tasteofthecaribbean.com.au or through our contact form on the website.

Where are your products made? Our products are made using fresh, locally sourced ingredients in Australia, ensuring high quality and authentic flavors. We never use fillers of any kind, such as pulps, powders, preservatives, food coloring, or gum. Just fresh food ingredients, always.